Many Reddit users have praised both companies for this, taking advantage of the policy if the car didn’t quite live up to their expectations. Where they do differ quite a bit is customer service. Instead you can buy or sell a used car from the comfort of your home. SellMax is known to pay well for vehicles of all makes, models and conditions with the same ease of an online vendor.
Vroom: Pros and Cons
p>“What will it take to get you into this Jeep patriot 2013 in ghana car today?” For many, the answer is not having to put pants on and leave the house. With Carvana, you can have your car delivered to your house for free if you live within one of their local markets, which are usually close to major U.S. cities. But if you want the absolute best deal, quality and customer service for your used car, which online vendor should you choose?
Vroom conducts additional safety, mechanical and cosmetic inspections and even offers a free CARFAX vehicle history report to every buyer for peace of mind. At your vehicle pick-up appointment, you’ll receive a physical check for your offer amount. While that may sound too good to be true, both online vendors have been fully accredited by the Better Business Bureau for several years.
To help you get the best deal possible, we did the research on what it’s like to buy and sell a car through both companies. Vroom’s vehicles require the exact same certification standards (clean title, accident-free, frame and disaster damage-free) as well as some extra quality assurance measures. Unless, that is, you’re willing to head to their dealership location near Houston, Texas to pick up your vehicle in person. Alternatively, Vroom sends electronic payment once they actually have the vehicle. Vroom’s appraisal process is a little less transparent as you have to input your car’s VIN and mileage before you can see if it’s even eligible, but generally their standards seem in line with Carvana’s.
Because both companies are less than a decade old, Reddit users theorize that Carvana and Vroom offer high prices to gain new business. That means that unlike car dealerships or even CarMax, there’s no need to go any farther than your own driveway. But the return policy for both vendors can help to ease worry. With Carvana and Vroom, you can expect a 7-day Money Back Guarantee during which time you can exchange or return your vehicle back to the vendor, no sweat.
Both companies started in 2013 and offer vehicle delivery and pickup options. Vroom’s delivery service lacks the same sort of novelty, and it costs a non-refundable $599. To get the scoop, we read r/Cars and r/askcarsales testimonies from Reddit users who purchased from Carvana or Vroom. Deals vary from person to person and usually depend on the current market value, but on average Carvana and Vroom are quite comparable to each other, even with Vroom’s added delivery fees and smaller car inventory.
Thanks to online car vendors, haggling with salesmen at your local dealership and taking chances with strangers in private sales are becoming distant memories that no one will miss. Carvana’s inspection process ensures every vehicle has a clean title, no reported accidents and no reported fire, frame or flood damage. No matter who you choose to go with, there will be some level of inspection and certification on all vehicles in the online inventories. Carvana only takes cars newer than 1992 that have an odometer in working condition and the ability to safely perform a test drive. Buying a car sight unseen can be nerve-wracking to some customers.
Several Reddit users on r/Cars have experienced receiving payment from Vroom many days after they were supposed to, raising stress levels in an already stressful situation. While a handful of Reddit users had negative experiences with Carvana, the vast majority of complaints were centered around Vroom’s unhelpful customer service department. So while you could get a good offer today, tomorrow could be a different story.
h1>Carvana vs. If you’re selling your car, it’s a smart idea to get quotes from multiple sources if you really want to get the best deal. If this sounds like the best option for you, you can contact us by filling out the form on our website or giving us a call for an instant offer of your car. For those on the opposite end of the market, Carvana and Vroom have many important similarities and differences to consider.
Pickup with Vroom is free for all locations and will even allow you to select pickup spots besides your home if you so choose. Getting a quote from SellMax is a smart idea to make sure you’re not getting lowballed for less than your car’s actual value. Nearly every part of the process is digitized, from uploading key documents to signing paperwork.
Similar to delivery options, Carvana pickup is free if you live in one of their local markets which are usually near major U.S. cities. But you also have the option to head to one of their physical locations across the country where you can use their “car vending machines”, inserting an oversized token to pick up your purchase. The general consensus was that online vendors regularly beat out CarMax and local dealerships. While the car purchasing process is fairly similar between Carvana and Vroom, there are a few important distinctions to note.
Across r/Cars and r/usedcarsales, sellers agree that you can get thousands more from an online vendor than from CarMax. Carvana and Vroom provide online used car sales for the modern consumer. First, make sure your car qualifies for sale on both sites.
With Carvana, payment is basically the only element that’s not digital.